Last Updated: October 20, 2025
These TERMS AND CONDITIONS OF CONTRACT form the entire contract regulating the conditions of contracting the services available through the WellFast mobile application (hereinafter “APP”) and reported at https://wellfast.app/ (hereinafter “Website”).
These services (hereinafter the “SERVICES”) consist of providing users (hereinafter “USERS”), in a simple and quick manner, access to a comprehensive tool designed to support their intermittent fasting and health improvement journey through the APP.
Access to the Website or its use by the USER, as well as the contracting of services offered in the APP, necessarily implies, without reservation, knowledge and acceptance of these CONTRACTING CONDITIONS. Therefore, it is recommended that you read them carefully before formalizing the contracting of the services.
Acceptance of this document implies that the USER:
These conditions shall be valid for an indefinite period and shall be applicable to all contracts made through the APP.
Apparent Group Limited informs that it reserves the right to unilaterally modify these conditions, without affecting the terms and conditions that were implemented prior to the modification. The USER is responsible for consulting them each time they contract the services.
The ownership of the Website and the APP, and the company responsible for the services offered, is Apparent Group Limited, with Company Registration number 73428962, and registered office at FLAT/RM 0 5 – 0 6 HOLLYWOOD PLAZA, 6 1 0 NATHAN ROAD, 1 8 / F, KL, Hong Kong (hereinafter “WellFast”).
Contact information: hello@apparentgroup.co.
For all questions that the USER may have in relation to these TERMS AND CONDITIONS OF CONTRACT, they can contact WellFast using the contact details provided above.
The contracting of the SERVICES offered by WellFast will only be carried out through the APP, which is available for free in the Google Play Store (Android) and Apple App Store (iOS) (hereinafter “application shops”).
The USER declares to be over 18 years of age or to have the legal capacity (including parental or guardian consent) to enter into contracts through the APP. If you detect or become aware that a minor has contracted any of the services without proper authorization, please notify us at hello@apparentgroup.co as soon as possible so we can take appropriate measures.
The USER may formalize the contracting of the desired services in any of the languages in which these CONTRACTING CONDITIONS are available. In case of disagreement between the text of these conditions and any translation, the English version will prevail.
The purpose of this contract is to regulate the contractual relationship for the premium SERVICES between WellFast and the USER, from the moment the USER accepts during the online contracting process by checking the corresponding box.
The contractual relationship entails access to premium features of the APP in exchange for a determined price, publicly displayed through the APP and the application shops. These premium SERVICES include, but are not limited to:
The contracting of the SERVICES can be carried out by any natural person after downloading the APP through the Google Play Store (Android) or App Store (iOS). These conditions shall apply to the USER, in accordance with all regulations for the defense and protection of consumers and users.
To contract the premium SERVICES, the USER must download the APP from one of the application shops.
Upon first starting the APP, the USER will be guided through an onboarding process to set up their health goals and preferences. This allows for a personalized experience within the free version of the APP.
To enjoy all the content and features, the USER may choose to subscribe to the Premium version (“WellFast Plus”) through the different payment plans available (e.g., Weekly, Annual). Payment is processed through the various options offered by the application shops (e.g., credit card, Apple Pay, Google Pay).
Therefore, the USER must be familiar with the terms and conditions of the respective download platform.
WellFast will inform the USER through the APP of the price of the available SERVICES prior to contracting. The prices applicable to each service are those published in the APP. The USER assumes that the economic valuation of some SERVICES may vary in real time.
The USER may choose the subscription plan that best suits their needs from the tariffs offered by WellFast through the APP, such as:
The USER may pay for their order using any of the options offered by the application shops. WellFast does not have access to or store any payment information. Payment is handled securely by Apple or Google.
When you purchase a subscription, you will initially be charged the rate applicable at that time. If the subscription price increases later, WellFast will notify you. The increase will apply to the next payment due after the notice. If you do not wish to accept the price increase, you may cancel your subscription as described in the Cancellations section.
Once payment is made, a proof of purchase will be issued by the respective application shop (Apple or Google). The USER can access their purchase history and details within their Apple App Store or Google Play Store account settings.
By subscribing, the USER obtains access to the premium SERVICES on an ongoing basis. Subscriptions are automatically charged at the beginning of each billing period (e.g., weekly, annually).
Trial period: When you subscribe, you may be offered a trial period. To avoid being charged, you must cancel the subscription before the end of the trial period.
Cancellations: A subscription may be canceled at any time. The cancellation will become effective at the end of the current billing period. For example, if you purchase an annual subscription, you may cancel it at any time during that year, and it will not renew for the following year.
Current legislation may grant a right of withdrawal for digital content. However, the premium SERVICES provided by WellFast begin their full execution from the moment the USER makes the payment and automatically gains access to the premium content. Therefore, by purchasing, the USER accepts and acknowledges that the right of withdrawal does not apply as the service is delivered immediately.
The parties shall not be liable for any failure due to force majeure. Performance of the obligation shall be delayed until the cessation of the force majeure.
All sales made by WellFast are subject to these TERMS AND CONDITIONS OF CONTRACT. WellFast reserves the right to change its specifications due to continuous technical developments, insofar as this does not negatively affect the value of the services offered.
The SERVICES offered shall be deemed to be in accordance with the contract provided that they conform to the description provided by WellFast and are suitable for the uses to which services of the same type are normally put.
USERS must comply with the following obligations:
WellFast will be responsible for:
By way of example, WellFast will not be liable in any case in the event of:
These Terms and Conditions constitute the entire agreement between the USER and WellFast. The USER accepts that communication with WellFast will be primarily electronic (e.g., email or notices within the APP).
For any question or divergence that may arise regarding the APP, contents, and contracted SERVICES, the USER and WellFast expressly submit themselves to the following:
In the case of professional USERS and/or entities, both parties submit to the laws and jurisdiction of the Hong Kong Special Administrative Region.
In the case of individual USERS, they will have to resolve their disputes in accordance with the applicable law and jurisdiction of the particular USER’s country.
Specifically, for USERS resident in the European Union, in case of a legal dispute in consumer matters, in accordance with Art. 14.1 of Regulation (EU) 524/2013, the European Commission provides an online dispute resolution platform available at: http://ec.europa.eu/consumers/odr/.
